Singularity Gate support
Something not working, or a question about the game? Check the answers below, or email us.
My progress is gone.
Progress is saved on your device only. There are no accounts or servers, so deleting the game also deletes your progress, and we can’t restore it.
I bought something, but it’s missing (after reinstalling or on a new device).
Open the game’s settings and tap Restore purchases, signed in with the same Apple Account you bought it with.
How do I change my ad privacy choices?
If the game asked for your consent to personalised ads, you can change your choice in the game’s settings. To stop apps from tracking you, go to iOS Settings › Privacy & Security › Tracking.
I saw an inappropriate ad.
Tap the ad’s Ad options (AdChoices) icon to report it, and please email us too.
My scores don’t appear in Game Center.
Sign in to Game Center in iOS Settings › Game Center, then open the game again.
Contact us
Email hello@bitcolossus.com. Tell us your device, its iOS version and what happened; a screenshot helps.